Walmart Employee Held Hostage Offered Counseling By Company, No Plans To Quit

Being held hostage at gunpoint during work is not enough for Jessica Redfern to leave her front end team lead position at Walmart … she tells us she’s willing to return to her post.

Jessica is the Walmart employee who was captured on video being held hostage inside a Mississippi Walmart. She tells TMZ that she is taking a few days off work following the incident but has no plans to quit or look for a new position.

As we reported … the hostage situation played out on video Wednesday night at a crowded Walmart in Richland, MS … with Jessica being held against her will at gunpoint before police responded and ultimately shot and killed the suspect.

Jessica says that Walmart offers counseling services to her and her coworkers who were at the forefront of the traumatic experience. However, she isn’t sure if this is the right decision for her.

Jessica is negotiating with police… giving cops a declaration. However, she isn’t ready to address the hostage situation publicly.

Jessica, who’s worked at Walmart for 10 years, tells us one of her managers called her Thursday to check up on her … and she’s simply not ready to give up on the only job she’s ever known.

Walmart is an important part of her life. She cares deeply for her coworkers as well as some of her regular customers.